Kindly make sure to inspect the item condition before accepting the item from courier company / delivery person and signing their receipt. In-case of any signs of pilferage or tampering or item is damaged or short then; please do not accept the package. It is incumbent upon the customer to bring the damage to the notice of the courier at the time of delivery. Please note that the replacement is dependent on the report submitted by the courier, and the nature of damage. So, please check the product at the time of delivery, and if unsatisfied make a complaint to the delivery person. Also inform our Customer Service (firstname.lastname@example.org) immediately so that necessary steps may be taken. If the product is used or damaged by the customer, no refund will be provided. The buyer is responsible for returning the product safely to us with the best possible courier company. The buyer will have to bear the expense of courier / transportation for returning the product to store.wildboar.in. We will only accept a return, if the factory seal of an item is not opened. If the product is not factory sealed, then also it must be returned intact, unused and in same condition as received. If the seals are broken or item has been used, we may deny the return without rendering a reason. Subsequent courier costs shall be borne by the buyer. Any item returned that shows improper use, improper handling or physical damage; damaged / torn out box, missing manuals, parts and accessories will be returned back to buyer. Items returned in any box that is not the original box will not be accepted and will be returned to buyer.